Refund Policy
We want you to be confident in your purchase. This policy explains how refunds work for services purchased from VMB Consulting LLC via vmbconsultingllc.com.
Consulting Sessions
- Bookings can be rescheduled up to 24 hours before the session.
- Refunds are available if requested within 7 days of purchase and before any session has been delivered.
- Once a session is delivered, fees are non-refundable.
Projects & Retainers
- Deposits are non-refundable once work has started.
- For retainers billed monthly, you may cancel future months with 14 days’ notice before the next billing date.
- If deliverables were partially completed, we may offer a pro-rated refund at our discretion.
How to Request a Refund
Contact us at infovmbconsulting@gmail.com with your order details. We’ll review within 5 business days.
